At FXCOSPLAY.com, we believe in 100% Customer Satisfaction. We want you to be happy with your purchase and experience with us. If the product you received is wrong, not satisfactory, or otherwise defective, we are here to help you.
All returns and/or exchanges must be authorized and the product must be in it's original packaging and be unused and undamaged. FXCOSPLAY reserves the right to refuse any return and/or exchange. If your item arrived damaged as a result of transit, be sure to save the damaged box for insurance claim purposes with the shipping company. We require photos for all items that arrived damaged.
Important: Due to liability restrictions and our dedication to maintain high quality and safe products, we cannot accept returns or exchanges on the following products: Contact Lenses, Books, Caps, DVDs, Face and Body Paints, Glitters (loose), Makeup, Noses, Prosthetics, including but not limited to, Body FX and Woochie, and Wigs, including wig caps.